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SFUSD’s Frontline Payroll Rollout Hits Snags as Educators Protest

Unresolved glitches left about 100 staffers with missing or delayed pay following the July rollout of Frontline

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People gathered for past protests in support of teachers who haven’t been paid on time at San Francisco Unified School District headquarters.
School board president Phil Kim said that any new system software will have challenges and that it’s “critically important that issues get resolved quickly,” regarding missed payments for teachers.
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Overview

  • The district spent about $20 million to implement the Frontline payroll system on July 1, replacing the costly EMPower platform that triggered a 2022 emergency.
  • United Educators of San Francisco reports roughly 100–150 employees have suffered missing wages, incorrect deductions and miscalculated hours under the new system.
  • The teachers’ union served a cease-and-desist letter and filed an unfair-practice complaint with the California Public Employment Relations Board.
  • SFUSD says it has resolved over 650 of 750 open tickets, launched a dedicated call center and achieved a 97% paycheck accuracy rate.
  • Educators rallied outside district headquarters this week and plan further protests before the first day of school to demand a fully reliable payroll system.