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ServiceNow Reports Strong Q3 Earnings Amid AI Expansion

Despite exceeding expectations, ServiceNow's conservative guidance tempers investor enthusiasm.

  • ServiceNow's Q3 2024 revenue rose 22% to $2.8 billion, surpassing Wall Street expectations by $60 million.
  • The company's adjusted earnings per share increased 27% to $3.72, beating estimates by 80 cents.
  • Generative AI products, particularly Now Assist, are driving growth, with customers reporting significant productivity gains.
  • Despite strong financials, ServiceNow's stock dipped due to conservative Q4 guidance, with subscription revenue forecasted at $2.88 billion.
  • Amit Zavery, formerly of Google Cloud, has been appointed as ServiceNow's new president, chief product officer, and COO.
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