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ServiceNow Beats Q3 Targets, Lifts Outlook as Board Approves 5-for-1 Stock Split

Management links the beat to rising AI adoption, with guidance reflecting federal timing uncertainty.

Overview

  • Adjusted earnings per share reached $4.82 on revenue of $3.41 billion, topping estimates, as subscription sales hit $3.30 billion and net income rose to $502 million.
  • Full‑year subscription revenue guidance increased to $12.84 billion to $12.85 billion, and Q4 subscription revenue is projected at $3.42 billion to $3.43 billion with CRPO growth guidance of 23%.
  • CFO Gina Mastantuono said AI annual contract value is projected to surpass $500 million in 2025 and remains on track toward $1 billion by 2026, with internal AI use aiding margin expansion.
  • Guidance incorporates uncertainty from the ongoing U.S. government shutdown that can delay procurement timing, though U.S. federal revenue grew more than 30% in Q3.
  • The board approved a 5‑for‑1 stock split slated for early December, shares rose roughly 3%–4% after hours, analysts reaffirmed bullish views with higher targets, and the DOJ is reviewing the planned $2.85 billion Moveworks acquisition.