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ServiceNow Beats Q3, Lifts Outlook, Approves 5-for-1 Stock Split

Management credits accelerating enterprise AI adoption for the outperformance.

Overview

  • Revenue reached $3.41 billion and adjusted EPS came in at $4.82, topping estimates, with subscription revenue at $3.30 billion over the $3.26 billion forecast.
  • Full-year subscription revenue guidance rose to $12.84 billion to $12.85 billion, up from a prior range of $12.78 billion to $12.80 billion.
  • Fourth-quarter subscription revenue is guided to $3.42 billion to $3.43 billion, with the outlook reflecting U.S. government-related uncertainty after federal growth of more than 30% in Q3.
  • Executives highlighted traction for Now Assist’s generative AI tools, projecting AI annual contract value above $500 million this year on a path toward $1 billion by 2026.
  • The board approved a five-for-one stock split effective in early December to broaden retail access, and the planned $2.85 billion Moveworks acquisition remains under U.S. Justice Department review.