Overview
- Operations for the 34th edition run this week with the free Alô Serasa line at 0800 591 5161 operating daily from 8:00 to 20:00, and a São Paulo tent at Vale do Anhangabaú open from 9:00 to 18:00 through Saturday, Nov. 29.
- More than 1,600 partner companies across banking, retail, telecom and utilities are offering the same deals across channels, including installments from R$9.90.
- Payments via Pix can clear a consumer’s name and update the Serasa Score instantly, while creditors have up to five business days to remove negative marks after other forms of payment.
- Serasa warns about phone scams and stresses that the official 0800 number only receives calls; other customer services remain available via 3003‑6300 or WhatsApp (11) 99575‑2096.
- Scale and uptake continue to grow, with 86,690 agreements reported in Amazonas during this edition and the phone channel totaling over 77,000 attendances and 30,000 agreements in prior editions.