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September Brings New EU Consumer, Data and Safety Rules

A package of EU laws and German measures will shift duties to manufacturers and sellers, boosting user access to device data, speeding cyber‑vulnerability reporting, tightening product information, restricting misleading environmental claims.

Overview

  • In September a staged rollout requires makers of new connected products to give users free, easier access to data their devices generate under the EU Data Act, a change aimed at letting owners and authorised third parties such as repairers use that information.
  • The Cyber Resilience Act will force manufacturers to report actively exploited software or device security flaws to a central EU authority within 24 hours of detection, which speeds warning to users but does not require immediate fixes.
  • From late September sellers must display a standard warranty label that clarifies the statutory minimum two‑year legal warranty and mark any extra voluntary durability guarantees so shoppers can tell the difference between legal rights and optional promises.
  • New rules derived from Directive 2024/825 will require companies to prove broad environmental claims such as “green” or “climate neutral,” raising the evidentiary bar for sustainability marketing and exposing vague claims to enforcement actions.
  • Germany has already put in force national measures that widen eligibility for income‑tax assistance associations and ban alcohol consumption at several major stations, with Deutsche Bahn planning to extend the station ban to most stations in a stepwise rollout through mid‑October.