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Sephora Removes Fragrances from Shelves to Combat Retail Theft

The beauty retailer has replaced full-sized bottles with testers and increased loss prevention staff across U.S. stores.

  • Sephora has removed all full-sized fragrance bottles from its store shelves across the U.S. in an effort to curb retail theft, replacing them with fragrance tester bottles.
  • Customers now have to request store staff to get a particular fragrance for them, a significant change from Sephora's previous try-before-you-buy and grab-and-go strategy.
  • Sephora has also increased the presence of loss prevention investigators across all stores to minimize theft threats.
  • High-end fragrances are often targeted for theft due to high market demand and ease of resale.
  • Other retailers, including Target, Walmart, and CVS, have also implemented similar measures due to rising retail theft.
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