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Senators Demand Answers on Delta’s Expanded AI-Priced Airfares

Lawmakers want Delta to detail data inputs alongside safeguards for its AI pricing pilot covering 3 percent of domestic flights by August 4.

A staff uploads packages on Delta Air Lines plane at John F. Kennedy International Airport in Queens, New York City, U.S., April 23, 2025. REUTERS/Jeenah Moon/File Photo
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A Delta Air Lines plane at the Fort Lauderdale-Hollywood International Airport in Fort Lauderdale, Florida, on April 9, 2025.

Overview

  • Delta is piloting AI-driven pricing on about 3 percent of its domestic flights with plans to expand the model to 20 percent of routes by the end of 2025 in partnership with Fetcherr.
  • Sens. Ruben Gallego, Richard Blumenthal and Mark Warner sent a letter to CEO Ed Bastian demanding an explanation of the algorithm’s data inputs, training methods and consumer protections.
  • The senators cautioned that AI-based dynamic pricing could exploit personal data to raise fares to each traveler’s “pain point,” citing warnings from former FTC Chair Lina Khan.
  • Delta has defended its approach as compliant with federal law, asserting that fares rely solely on trip-related factors such as purchase timing and cabin class.
  • The Federal Trade Commission and consumer advocates are reviewing the legal fairness and privacy implications of individualized AI pricing.