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Sellers Warn of Vinted Scam Involving False Nondelivery Claims

Rising reports of buyers falsely claiming nondelivery on Vinted have prompted sellers to reinforce packaging by photographing shipments at each stage.

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Overview

  • Sellers report a scheme where buyers accept parcels then claim they never received the correct items to secure refunds while keeping the goods.
  • One seller described a buyer swapping £50 of bedding for a £4 beach towel and filing a falsified nondelivery complaint.
  • Vinted users recommend double-wrapping parcels and capturing photos or video of items during packing to establish proof of shipment and condition.
  • Employing tracked delivery services allows sellers to monitor transit progress and provide timestamped confirmation in dispute cases.
  • Vinted’s Buyer Protection policy can mediate claims when sellers submit packaging photos, tracking details and any communications with suspicious buyers.