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Selfridges Sales Drop 7% as Loss Narrows to £16 Million

The retailer blames the end of tax-free tourist shopping for weaker sales.

Overview

  • New accounts show revenue fell to £775 million in the 48 weeks to Jan. 4, 2025, with the pre-tax loss reduced to nearly £16 million from about £42 million the prior year.
  • Management cites fewer international visitors and the scrapping of VAT-free shopping as key drags, alongside inflation, higher energy costs, supply-chain disruption and currency shifts.
  • The company has recorded five consecutive pre-tax losses and has not been profitable since 2019.
  • Ownership now combines Thailand’s Central Group with Saudi Arabia’s Public Investment Fund, which bought a 40% stake in October 2024.
  • Selfridges is investing in stores and digital, including a refurbished Oxford Street beauty hall, a larger Birmingham beauty hall due in November, and a members’ club at the London flagship following council approval, as it prepares Disney-themed holiday promotions.