Overview

• Users and reporters in cities including New York, London, Hong Kong and Shanghai posted photos of scratched iPhone 17 Pro display and retail units within hours or days of launch, with darker finishes drawing most complaints.
• India Today cites JerryRigEverything tests showing higher scratch susceptibility on the Pro models’ aluminum bodies even as the devices resist bending, with some demos also showing MagSafe ring imprints.
• The iPhone Air has fewer reports but some units show similar cosmetic marks, while reviewers note the issues appear largely cosmetic and do not affect performance.
• Apple has not issued a formal statement on the scratches, and the Daily Mail reports some buyers say stores refused replacements, a claim based on early social posts and not broadly corroborated.
• Newsweek reports experts attribute the aluminum shift to better heat dissipation with a new vapor‑chamber design and easier global sourcing as Apple scales production in India, and Tim Cook told CNBC tariffs did not raise consumer prices.