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‘ScratchGate’ Builds as iPhone 17 Models Show Rapid Surface Wear as Apple Stays Silent

Early complaints focus on the new anodized aluminum chassis plus an exposed camera plateau, which users say makes the finish susceptible to scuffs.

Overview

  • Bloomberg and other outlets observed noticeable scratches on display units within 24 hours in Apple Stores in New York, Hong Kong, Shanghai and London.
  • Reports concentrate on the Pro and Pro Max, with darker blue and the new orange finishes showing wear on the rear surface and the edges around the raised camera plateau.
  • Additional accounts cite visible circles from MagSafe chargers on darker models and note similar marks on some iPhone Air units.
  • Independent tests, including JerryRigEverything, show paint and finish can come off relatively easily while Ceramic Shield glass resists scratching; performance impact has not been reported.
  • Apple has not issued an official response as users recommend cases and, in markets like Mexico, consider consumer remedies such as repair, replacement or refunds.