Scottish Government Bans WhatsApp for Official Communications

The decision follows a review into messaging app usage during the pandemic, with a full ban set to take effect by spring 2025.

Scottish ministers and staff will no longer be allowed to use WhatsApp or other non-corporate messaging apps for government business starting in spring 2025.
The ban comes after scrutiny over deleted WhatsApp messages during the UK Covid-19 Inquiry, which raised concerns about record-keeping and transparency.
Deputy First Minister Kate Forbes emphasized the need for secure, searchable, and accountable communication systems for official work.
Non-corporate messaging apps will be removed from government devices, and technical measures will prevent their use on official equipment.
The external review, led by former data protection commissioner Emma Martins, highlighted significant issues with informal communication practices during the pandemic.