Overview
- The Department of Telecommunications convened BSNL’s first large-scale Annual Strategic Review & Planning Meet to set the operator’s next-year growth agenda and embed a continuous performance review cycle.
- Scindia instructed each of the 32 circle Chief General Managers to act as the “CEO of their circle,” emphasizing local accountability and leadership.
- He mandated that consumer mobile services must grow by 50%, enterprise business by 25–30%, and fixed-line services by 15–20% over the coming year.
- Monthly performance reviews will be overseen by Minister of State Pemmasani Chandra Sekhar, with quarterly progress checks chaired directly by Scindia.
- A customer-first roadmap was unveiled to accelerate a nationwide 4G rollout, establish spam-free networks and Wi-Fi roaming, and expand infotainment and enterprise solutions to lift ARPU.