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Scammers Use Lookalike Sites to Issue Fake Light Bills in Rio

Light urges customers to verify the beneficiary name on boletos to avoid payments to fraudsters.

Overview

  • Fraud leverages websites impersonating Light’s Agência Virtual that accept email, CPF and password to generate convincing payment slips.
  • Counterfeit documents often display the customer’s real name, CPF, energy connection code and, in many cases, the correct address.
  • Light says it is actively monitoring and reporting malicious pages to authorities and notes that legitimate slips list “Light Serviços de Eletricidade S. A.” as the beneficiary.
  • One customer, Antônio Carlos, questioned a doubled November bill and had the charge confirmed by Light as a fake.
  • Customers should use agenciavirtual.light.com.br or the Light Clientes app, check for the security padlock, contact their bank if defrauded and file a police report.