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Scammers Exploit Search Parameter Injection to Embed Fake Support Numbers on Legitimate Brand Pages

Users are urged to verify contact details through trusted communications to avoid calls that lead to data theft.

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Overview

  • Scammers craft malicious URLs in sponsored Google ads that modify search parameters on sites like Netflix, PayPal and Apple to display their phone numbers in support search bars.
  • Victims calling these spoofed numbers may be connected to imposters seeking personal or financial information or requesting remote computer access.
  • Malwarebytes warns that red flags include phone numbers embedded in URLs, urgent language prompts, encoded characters such as %20 or %2B and search results appearing before queries.
  • The campaign has also targeted support pages for Microsoft, Facebook, Bank of America and HP, with Apple’s site identified as particularly difficult to detect when compromised.
  • Users are advised to navigate directly to official support sections, compare numbers against previously verified emails or messages and install Malwarebytes Browser Guard to spot hijacking attempts.