Overview

• Insights is live for all Scalable broker customers in their local language and is accessible via the search field under “Insights fragen,” including in FREE and PRIME Plus plans.
• Answers arrive in real time and can link to further information or relevant securities within the app.
• Responses are generated by OpenAI models with sourcing from dpa‑AFX financial news, justETF data, and Scalable’s own help texts and FAQs.
• The assistant does not give investment recommendations, and users are warned to scrutinize outputs because inaccuracies or hallucinations may occur.
• Scalable says inputs follow strict privacy rules, models are not trained on customer data, personal data entry is prohibited, chat content may be used to improve the feature, and the firm describes the integration as a first for a European broker.