Overview
- Victims report recurring 89.90-euro withdrawals they never authorized, often labeled with a fake customer number and referencing the site vorsorge-karte.com.
- The Consumer Advice Center in Saxony publicized the pattern, is collecting cases, and offers help with objections and recovery steps after a regional bank flagged numerous incidents.
- The company lists a German presence on its website, yet its account is abroad and the entity is registered in Turkey, which complicates recovery and enforcement.
- How the perpetrators obtained bank details remains unclear, and several consumers say unexpected calls preceded the debits.
- Advisers recommend reversing the SEPA charge, disputing any alleged contract in writing, demanding proof, withdrawing or canceling purported agreements, reviewing account security, and notifying data protection authorities.