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4h ago

SAP Avoids EU Fine After Binding Commitments on Software Maintenance

Brussels says the measures will restore customer choice by requiring maintenance to be sold separately from licenses and by allowing penalties if SAP breaks the rules.

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Der Softwarekonzern SAP hat sich mit der EU-Kommission auf Änderungen an seinem Lizenzangebot geeinigt und so ein Bußgeld wegen möglicher Wettbewerbsverstöße vermieden.

Overview

  • The European Commission accepted SAP’s commitments on Thursday, July 9, 2026, ending the formal probe for now without imposing an immediate fine.
  • Under the deal SAP must unbundle maintenance and support from software licenses so customers can buy parts of SAP’s offering separately.
  • Customers will be allowed to use different maintenance providers for different parts of their SAP landscape and to cancel licenses and related fees in defined cases such as insolvency or failed implementations for which SAP is responsible.
  • The commitments are globally binding for ten years and breachable, with the Commission able to levy fines of up to 10% of global annual turnover or daily penalties if SAP fails to comply.
  • The change preserves SAP’s denial of wrongdoing and limited financial impact, while signaling stronger EU scrutiny of tying and likely giving third-party support firms and corporate buyers greater bargaining power.