Overview

• Santander UK will reduce its branch network from 444 to 349 locations by June 2025, closing 95 branches.
• Approximately 750 employees face potential redundancy, with consultations underway with unions.
• The bank cites a 61% decline in branch transactions and a 63% rise in digital banking since 2019 as key drivers of the decision.
• New service models include 36 branches with reduced hours, 18 counter-free branches, and five Work Cafés.
• Santander plans to maintain branch access for 93% of the UK population and introduce community bankers for face-to-face support in affected areas.