Particle.news

Download on the App Store

Santander Customers Face Widespread Banking Outages in the UK

Mobile banking, card payments, and branch services disrupted, with online banking and ATMs unaffected.

  • Santander UK experienced a major outage beginning Thursday afternoon, affecting mobile banking, telephone banking, card payments, and branch services.
  • Customers reported being unable to make payments, transfer funds, or log into their accounts, with over 600 issues flagged on Downdetector by midday.
  • The bank confirmed the disruptions and apologized, assuring customers that online banking and ATMs were still operational.
  • Social media users expressed frustration, with some citing significant personal inconveniences such as being unable to access funds for transportation.
  • The incident is part of a broader trend of outages across UK banks, with recent Treasury Committee data highlighting over 33 days of unplanned disruptions in the past two years.
Hero image