Overview

• Lola, a dog at the San Jose Animal Care Center, died on May 12 after being found in critical condition with an IV catheter and a slip lead restricting her breathing.
• Employees reported minimal training, lack of written protocols, and no overnight medical supervision, contributing to the incident.
• A city audit six months ago highlighted major deficiencies at the shelter, but advocates say little has been done to address these issues.
• The San Jose Department of Public Works has launched an internal review, with external experts expected to assess accountability and recommend changes.
• Advocacy group Sustain Our Shelters is filing complaints with the state veterinary board, contacting the district attorney, and demanding the resignation of the shelter director.