Overview

• Nearly 30,000 municipal employees gained access July 14 to Microsoft 365 Copilot Chat powered by OpenAI’s GPT-4o.
• A six-month pilot with over 2,000 city workers demonstrated productivity gains of up to five hours per week on routine administrative tasks.
• New city guidelines require employees to secure sensitive data, verify AI outputs and disclose when Copilot assistance is used.
• Nonprofit InnovateUS will lead training sessions to ensure staff adopt AI tools responsibly and ethically.
• San Francisco becomes the world’s largest local government to deploy generative AI, leveraging its existing Microsoft license at no additional cost.