Overview

• Samsung will permanently delete any Samsung account inactive for 24 months on July 31, 2025.
• Affected users will lose all data and access to Galaxy Store, Samsung Health and Galaxy Wearables.
• Signing into a Samsung device or service before the deadline will mark an account as active and prevent deletion.
• Samsung has begun sending warnings to the email address linked to each inactive account.
• Users who forgot their password can use Samsung’s reset process to regain access and preserve their accounts.