Samsung Confirms Touchscreen Issue on Galaxy S23 Post One UI 6.1 Update
The company points to compatibility issues with Google's Discover feed as the culprit, offering a temporary fix to affected users.
- Samsung has acknowledged a touchscreen issue with its Galaxy S23 devices following the One UI 6.1 update, blaming compatibility issues with Google's Discover feed for the problem.
- A temporary fix involves updating the Google app, deleting its data, and restarting the device, although the issue may recur upon reopening the Google app.
- Users have reported a range of issues post-update, including unresponsive touchscreens, broken fingerprint sensors, slow charging, and overheating phones.
- Samsung advises affected users to download the latest Google app version and delete its data as a temporary solution until a permanent fix is rolled out.
- The issue highlights the intricate interdependencies between device manufacturers and software providers, emphasizing the importance of timely software updates and effective communication.