Overview
- Sam's Club has introduced AI technology for receipt verification in more than 120 stores, aiming for a full rollout by the end of the year.
- The AI system scans and verifies purchases as customers exit, replacing manual checks and reducing wait times.
- Initially unveiled at CES 2024, the technology uses cameras and AI to ensure all items are paid for before customers leave.
- Customers using the Scan & Go app can bypass traditional checkouts, further speeding up the shopping process.
- The implementation marks the largest-scale deployment of member-facing AI technology in the retail sector.