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Sam's Club Accelerates Checkout with AI-Powered Exit Scanners in 120 Stores

The technology, which eliminates the need for receipt checks, has improved exit speeds by 23% and is set for nationwide rollout by year-end.

Overview

  • Sam's Club has implemented AI-powered exit scanners in 120 locations, enhancing the checkout process by removing the need for manual receipt checks.
  • The AI system uses computer vision and digital technology to verify purchases, significantly speeding up the exit process for customers.
  • This deployment marks the largest-scale implementation of AI technology in member-facing roles within the retail sector.
  • Competitors like Amazon have scaled back similar technologies, highlighting Sam's Club's advancement in this area.
  • Sam's Club plans to expand this technology to all its nearly 600 U.S. stores by the end of the year.