Overview
- Altman told Federal Reserve leaders that AI voice-mimicking models can defeat banks' decade-old voiceprint authentication and authorize fraudulent transfers.
- He warned that generative AI will soon enable deepfake video calls indistinguishable from customers, escalating security risks beyond voice alone.
- Altman said malicious actors could imminently release powerful cloning tools, making a global fraud crisis in banking a near-term threat.
- He cautioned that advanced AI virtual agents are poised to automate customer service entirely, delivering faster, error-free support without human agents.
- Federal Reserve Vice Chair Michelle Bowman has expressed willingness to collaborate with OpenAI on developing AI regulations and security standards.