Overview

• Speaking on The Tucker Carlson Show, the OpenAI chief said phone- and computer-based support roles are likely to be done better by AI and many workers will lose those jobs.
• He cautioned that routine parts of software engineering could be affected next and described the shift as a rapid “punctuated equilibria” moment.
• Altman contrasted those roles with jobs needing human connection, citing nursing and other care work as less likely to disappear.
• He said he does not sleep well given the ethical weight of decisions affecting a model used by hundreds of millions each day.
• Coverage notes corporate moves toward automation, including Oracle’s goal to automate all support and Salesforce’s reduction of about 4,000 live agents, alongside Gartner’s skepticism about fast, durable cuts.