Overview
- Salesforce reported 13% revenue growth to $11.13 billion for fiscal Q1 2027 and non‑GAAP EPS of $3.88, results management says show continued momentum.
- On June 15 Salesforce agreed to buy customer‑agent company Fin for about $3.6 billion to speed delivery of packaged AI support agents across its CRM offerings.
- KeyBanc and Bernstein cut ratings this week, saying Agentforce lacks customer traction and that customers’ data often is not organized enough to support high‑value AI automation.
- A Bernstein CIO survey found more CIOs expect to deprioritize Salesforce in IT budgets over the next 12 months than plan to increase spending, a signal analysts cite as a concrete demand risk.
- Despite recent downgrades and renewed stock swings, most sell‑side analysts remain bullish with roughly 73% of about 55 covering the stock rating it a Buy, leaving Salesforce’s AI strategy as the near‑term test of whether adoption will create new revenue or simply replace existing seats.