Salesforce's Marc Benioff Criticizes Microsoft's AI Copilot for Overhype and Data Issues

Benioff claims Microsoft's AI solutions fail to meet expectations, as Salesforce prepares to launch its own Agentforce AI product.

Marc Benioff, CEO of Salesforce, has publicly criticized Microsoft's AI Copilot, labeling it as overhyped and ineffective.
Benioff accuses Microsoft's AI tools of spilling corporate data and likens Copilot to the outdated Clippy assistant.
Microsoft recently announced new AI agents for Dynamics 365, directly competing with Salesforce's upcoming Agentforce release.
Despite Benioff's criticism, Microsoft reports increasing adoption of Copilot among Fortune 500 companies.
Salesforce continues to lead in the CRM market, but Microsoft has been gaining ground with its AI-driven technologies.