Overview
- Slackbot is now generally available in a phased rollout, giving paid enterprise users an AI agent that summarizes chats, finds files, drafts content, and schedules meetings without leaving Slack.
- The assistant runs on Anthropic’s Claude model at launch, with Salesforce evaluating alternative models for future use.
- Initial integrations pull context from Slack, Salesforce, Google Drive, Box, and Confluence with some calendar actions, and web browsing is not yet available.
- Slackbot operates within existing Slack permissions and only accesses data a user can already see, with administrators able to control or restrict access during rollout.
- Salesforce cites strong early adoption internally and across roughly 50 test organizations, and Slackbot is positioned to orchestrate Agentforce and third‑party AI agents over time.