Overview
- General availability began January 13 with a phased rollout through February that lets admins control or restrict access.
- Slackbot summarizes threads, drafts documents and notes, retrieves files and data, and can find time on calendars or prepare meeting briefings inside Slack.
- The agent can pull information from connected services including Salesforce, Google Drive, Box, and Atlassian Confluence, with initial support for select calendar integrations.
- Salesforce reports strong early use internally and among pilot customers, citing time savings and widespread employee adoption.
- The company is testing alternative models beyond Claude and plans broader integrations and capabilities such as web browsing and voice.