Salesforce Announces $1 Billion Investment in Singapore to Advance AI Innovation

The tech giant aims to boost adoption of its AI-driven Agentforce platform and strengthen Singapore’s role as a hub for digital transformation.

Salesforce will invest $1 billion in Singapore over five years to accelerate the adoption of its AI-powered Agentforce platform.
Agentforce enables businesses to deploy autonomous AI agents capable of performing tasks like customer service, sales, and marketing independently.
The investment aligns with Singapore's National AI Strategy 2.0 and aims to address labor force challenges caused by an aging population and declining birth rates.
Singapore Airlines will incorporate Agentforce and other Salesforce technologies to enhance customer service operations and personalization.
Salesforce has operated in Singapore for 25 years and expanded its AI research hub there in 2019, contributing over 100 research papers and patents.