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Saks Personal Shopper Charged in Alleged $429,400 Refund Scheme in Boston

His lawyer calls the accusations retaliatory.

Overview

  • Boston Municipal Court filed a criminal complaint charging Suhail Kwatra, 43, with larceny over $1,200 by single scheme, with arraignment set for Dec. 18.
  • Saks loss-prevention alleges he refunded purchases not picked up by customers, transferred the money to gift cards, and used the cards to buy merchandise.
  • Company investigators reported three recent bogus refunds on Sept. 19, Sept. 21, and Nov. 3 totaling more than $11,700.
  • Police were given photos from Kwatra’s since-deleted Instagram and a handwritten letter and promissory note in which he acknowledged $429,400 in losses by category.
  • Kwatra and attorney Jennifer Furey dispute the findings, alleging failed internal controls, retaliation after he declined a retention bonus, and that the note was signed under duress; the charge carries up to five years in prison and a $25,000 fine.