Sainsbury's Partners with Microsoft to Boost AI Capabilities

Five-year deal aims to enhance customer experience and staff efficiency through advanced AI tools

Sainsbury's will use Microsoft's Azure cloud system to deploy new AI-driven digital tools.
The AI tools will improve online shopping interactions and in-store operations, such as shelf replenishment.
Staff will receive AI-guided support and training to handle customer and colleague queries more effectively.
The partnership aligns with Sainsbury's goal to become the UK's leading AI-enabled grocer.
Microsoft continues to expand its presence in the AI industry, investing heavily in infrastructure and partnerships.