Safeway Removes Self-Checkouts in San Francisco Bay Area
The grocery chain cites rising theft as the primary reason for discontinuing self-service kiosks at several locations.
- Safeway is removing self-checkout kiosks from stores in San Francisco, Oakland, and Emeryville due to increasing theft.
- The company aims to ensure employee well-being and create a safer environment for customers.
- A California bill, Senate Bill 1446, seeks to impose restrictions on self-checkout options in grocery stores.
- Other retailers like Walmart and Costco are also reconsidering self-checkout lanes amid theft concerns.
- Studies show self-checkout lanes have higher loss rates compared to traditional cashier lanes.