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Ryanair to Make Digital Boarding Passes Mandatory in November

The airline says passengers who checked in online will be issued a free paper pass at the airport if their phone is lost or runs out of battery.

Overview

  • The rollout is set for November, with most reports citing November 12 and some outlets stating November 3, reflecting inconsistent dates in current coverage.
  • Customers must check in online and access their pass in the myRyanair app, or they face the airline’s airport check‑in fee, reported as £55 for most flights.
  • Ryanair says the move will cut costs and remove up to about 300 tonnes of paper a year, with roughly 80% of passengers already using digital passes.
  • Mobile passes are not accepted at certain airports, including those in Morocco, parts of Turkey except Dalaman, and Tirana, so printed passes are required for those routes.
  • Consumer groups and some MPs have raised concerns about digital exclusion for older travellers, and the CAA’s fairness requirements under the Consumer Rights Act have been cited in responses.