Overview
- Passengers will receive boarding passes in the myRyanair app after online check-in, with paper passes no longer issued.
- Ryanair states the change begins on November 12; some outlets report November 3, creating confusion over the start date.
- Checked-in travelers who lose their device or run out of battery will get a free boarding pass at the airport, and check-in desks will remain.
- Ryanair’s website lists exceptions where mobile passes aren’t accepted, including airports in Morocco, Turkey except Dalaman, and Tirana in Albania, where printed passes are still required.
- The airline cites high smartphone usage among customers, as critics highlight MoneySuperMarket data showing about 2.06 million UK adults over 55 without mobile phones.