Overview

• From 12 November 2025, passengers must present boarding passes in the myRyanair app, with passenger-printed passes no longer accepted.
• Ryanair says about four in five customers already use digital passes and the change aims to move the remaining flyers onto the app.
• CEO Michael O’Leary says staff will reissue a boarding pass at the airport free of charge if a checked-in traveler’s phone is lost or out of battery, and boarding can proceed using sequence numbers.
• Some routes still require paper documents due to local rules, with Ryanair directing passengers to obtain printed passes at the airport check-in desk in those cases, including Morocco.
• Age UK warns the shift could disadvantage offline or less tech-confident travelers, while Ryanair highlights in-app features like live flight updates and disruption alerts; bookings via online travel agents may require pre-flight verification to avoid airport fees.