Overview
- The Krakow to Liverpool service FR6359 was due to leave at 08:55 on Monday but did not depart until around 00:40 the following day, a delay of about 15 hours confirmed by FlightRadar24 and multiple outlets.
- About 150 people waited at the departure gate through the day because many passengers stayed to avoid re-clearing security and because the replacement aircraft took hours to arrive.
- Ryanair sent text updates blaming a "minor technical issue" and said it organised a replacement plane to operate the flight.
- The airline issued one 17.00 PLN refreshment voucher per boarding pass, worth roughly £3.38, which passengers and local reporting said did not cover basic airport prices such as a 21 PLN coffee.
- Passengers complained of poor on-site support and limited communication at the gate, and Ryanair was approached for comment in the coverage but provided no additional operational detail.