Overview
- The airline’s digital-only policy takes effect on 12 November, with boarding passes available exclusively in the myRyanair app.
- Passengers who checked in online can receive a free paper pass at the airport if a phone is lost or the battery fails, but those who arrive without checking in must pay the airport check‑in fee.
- Exceptions remain where local rules require paper, notably flights from Morocco and departures at Tirana in Albania, with staff printing passes after online check‑in.
- Ryanair says 85–90% of its 206m+ customers already use digital passes and claims lower costs, about 300 tonnes less paper annually, and app features such as real‑time disruption alerts and in‑seat ordering.
- Age advocacy groups and travel commentators highlight risks of digital exclusion and potential teething problems, while Ryanair points to offline pass access and cyber incident response plans.