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Ryan Reynolds Debuts Mint Mobile MINTernet With a Real Tilly Norwood

The ad leans into an AI actor controversy to underscore authenticity in a $30‑a‑month 5G home internet offer.

Overview

  • Mint Mobile released a 30‑second spot on Oct. 15 featuring Natalie “Tilly” Norwood, a real customer, trading lines with Reynolds about being human.
  • On‑screen text and a fast‑talking voiceover limit the promotion to “verified carbon‑based organisms,” explicitly excluding virtual influencers and other AI creations.
  • The new MINTernet service runs on T‑Mobile’s nationwide 5G network and starts at $30 per month for the first three months for Mint phone plan customers.
  • Customers can keep the $30 rate by prepaying for a 12‑month plan or renew for another three months at $10 more per month depending on whether they have a Mint voice plan.
  • Maximum Effort says no generative AI was used in producing the spot, with the sped‑up legalese recorded by voice actor Amanda Cook as debate over the AI “Tilly Norwood” continues, including criticism from SAG‑AFTRA and several actors.