Overview

• Customers use the Royal Mail app to scan a barcode that opens a drop-down drawer for parcels up to shoebox size.
• The redesigned units keep a separate letter slot, with solar panels powering the scanner and drawer mechanism.
• Following trials in Hertfordshire and Cambridgeshire, early installations include Edinburgh, Manchester, Nottingham, Sheffield and Sunderland.
• Proof of posting and parcel tracking are available in the app, targeting senders and returns for online purchases.
• The rollout complements a wider convenience push that includes more than 23,500 parcel points and Ofcom‑approved alternate weekday delivery for second‑class post, projected to save £250m–£425m a year.