Overview
- Royal Mail reports a £319m loss for the first half of the year, a deepening of £100m compared to the same period in 2022.
- Strikes over pay and working conditions, along with a decline in letter sending, are cited as the main causes for the losses.
- Parcel deliveries declined by 6% to £1.85bn in the first half due to lower volumes and customers trading down to cheaper services.
- Royal Mail's parent company, International Distributions Services (IDS), expects to break even this fiscal year and pay a small dividend.
- IDS CEO Martin Seidenberg calls for reform of Royal Mail's Universal Service obligations, citing the unsustainability of maintaining a network built for 20 billion letters when only 7 billion are now being delivered.