Royal Mail Investigates Barcoded Stamp Issues Amid Customer Fines
Customers report receiving fines for allegedly counterfeit stamps, prompting an investigation into the new barcoded system.
- Royal Mail is investigating the new barcoded stamp system after customers were fined for allegedly counterfeit stamps.
- The issue arose after the postal service fully transitioned to the barcoded system in July, with complaints peaking during the Christmas period.
- Postmasters claim the disputed stamps were purchased directly from Royal Mail, raising concerns about their identification as counterfeit.
- A meeting between Post Office Minister Kevin Hollinrake and Royal Mail CEO Martin Seidenberg has led to assurances of an investigation into the source of the problem.
- Royal Mail emphasizes its commitment to stamp security and fraud prevention, urging customers to buy stamps from reputable sources.