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Royal Mail Investigates Barcoded Stamp Issues Amid Customer Fines

Customers report receiving fines for allegedly counterfeit stamps, prompting an investigation into the new barcoded system.

  • Royal Mail is investigating the new barcoded stamp system after customers were fined for allegedly counterfeit stamps.
  • The issue arose after the postal service fully transitioned to the barcoded system in July, with complaints peaking during the Christmas period.
  • Postmasters claim the disputed stamps were purchased directly from Royal Mail, raising concerns about their identification as counterfeit.
  • A meeting between Post Office Minister Kevin Hollinrake and Royal Mail CEO Martin Seidenberg has led to assurances of an investigation into the source of the problem.
  • Royal Mail emphasizes its commitment to stamp security and fraud prevention, urging customers to buy stamps from reputable sources.
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