Overview

• Royal Mail has temporarily suspended fines for letters with counterfeit stamps, previously set at £5, due to confusion over genuine and counterfeit distinctions.
• The suspension follows pressure from the public and officials, with concerns that legitimate stamps were being incorrectly flagged as fake.
• A new counterfeit stamp scanner is being developed for the Royal Mail app to help customers verify the authenticity of stamps.
• The temporary policy change will last until the end of July but may be extended depending on the findings of the ongoing investigation.
• Royal Mail is increasing collaboration with retailers and law enforcement to prevent the sale and distribution of counterfeit stamps.