Royal Mail Halts Fines for Counterfeit Stamps Amid System Flaws

The postal service suspends penalties as it investigates issues with its new barcoded stamps, aiming to address public outcry and technical errors.

Royal Mail has temporarily suspended fines for letters with counterfeit stamps, previously set at £5, due to confusion over genuine and counterfeit distinctions.
The suspension follows pressure from the public and officials, with concerns that legitimate stamps were being incorrectly flagged as fake.
A new counterfeit stamp scanner is being developed for the Royal Mail app to help customers verify the authenticity of stamps.
The temporary policy change will last until the end of July but may be extended depending on the findings of the ongoing investigation.
Royal Mail is increasing collaboration with retailers and law enforcement to prevent the sale and distribution of counterfeit stamps.