Overview
- Royal Mail’s latest daily notice lists 38 delivery offices with disruption, affecting 111 postcodes on February 17 after 105 were flagged on February 16.
- The company attributes the short-term slowdown to January’s storms Goretti, Ingrid and Chandra and higher-than-usual staff sickness.
- A BBC investigation and anonymous worker accounts report letters sitting in offices for weeks and parcels being cleared first, causing missed appointments and other harms.
- Royal Mail says it aims to deliver six days a week and is rotating rounds and deploying targeted support to restore service where delays occur.
- An Ofcom-approved pilot ending Saturday second-class letter deliveries runs at 35 offices, with any expansion delayed as talks with the Communication Workers Union continue.