Royal Mail Faces Allegations of Faked Deliveries to Boost Manager Bonuses

Postal workers claim managers instructed them to falsely mark undelivered parcels, prompting calls for government intervention and regulatory scrutiny.

• Postal workers allege Royal Mail managers directed them to mark undelivered parcels as 'inaccessible' to secure mid-year performance bonuses.
• The Communication Workers Union and several politicians have called for a government investigation into the claims of unethical practices.
• Royal Mail denies the allegations, stating there is no bonus structure tied to undelivered parcels and attributing delivery issues to adverse weather conditions.
• The accusations surface as Royal Mail undergoes significant changes, including a £3.6 billion takeover by Czech billionaire Daniel Kretinsky's EP Group.
• Regulator Ofcom has already fined Royal Mail over £16 million in the past 13 months for failing to meet delivery standards and continues to monitor its performance.

3 Articles

The Telegraph NDTV The Telegraph