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Royal Mail Buys 49% of Collect+ to Rebrand 8,000 Stores as Royal Mail Shops

The move accelerates a parcels-first turnaround under new ownership by expanding high-street access to mailing services.

Overview

  • International Distribution Services invested £43.9 million for a 49% stake in Collect+, the out-of-home parcel network owned by PayPoint.
  • About 8,000 Collect+ outlets will take on the Royal Mail Shop brand, introducing over-the-counter postage sales for the first time.
  • The sites will continue to handle parcel drop-off, pickup and returns for multiple carriers and will operate with extended hours.
  • Around 500 stores have already been rebranded, with broader rollout underway and self-service kiosks due from early 2026.
  • PayPoint said the investment values Collect+ at about £90 million, aligning with Royal Mail’s parcels-focused strategy after the EP Group takeover and a recent return to underlying profit.